Creating, Setting Up and Deleting Users

Creating a New User

1. Hover over your name and choose “Users”.
2. Click on “Create new subuser”.
3. Fill in the User Details. Ensure you fill in all the required fields and you provide at least the “First Name”, “Last Name”, “Organization”, postal address, a valid email address, and valid mobile (cell) phone number.
4. Access security: Please note that it is possible to restrict the user's access to certain IP addresses by filling them in the field provided for this purpose "Allowed IP addresses". In addition, you can also activate two-factor authentication.
5. After entering the details, review and click on “Create User”.
6. An email containing password setup instructions and a link will be automatically sent to the new user. Please note, this link will expire after 72 hours.
7. If needed, admins can also prompt a password reset by clicking on the burger icon next to the user’s name and selecting “Trigger Password Reset”.

Deleting a User

1. Navigate to “Account Settings.”
2. Click on “User” to view all users on your SafeBrands platform.
3. Locate the user you wish to remove.
4. Right-click on the desired user.
5. Select the 'delete' option.
6. Confirm your decision, and the user will be immediately removed from the platform.