Creating a New User
- Hover over your account name and choose “Users”.
- Click on “Create new subuser”.
- Fill in the User Details. Ensure you fill in all the required fields and you provide at least the “First Name”, “Last Name”, “Organization”, postal address, a valid email address, and valid mobile (cell) phone number.
- Access security: Please note that it is possible to restrict the user's access to certain IP addresses by filling them in the field provided for this purpose "Allowed IP addresses". In addition, you can also activate two-factor authentication.
- After entering the details, review and click on “Create User”.
- An email containing password setup instructions and a link will be automatically sent to the new user. Please note, this link will expire after 72 hours.
- If needed, admins can also prompt a password reset by clicking on the burger icon next to the user’s name and selecting “Trigger Password Reset”.
Editing User's details
- Hover over your account name and choose “Users”.
- Click on “Create new subuser”.
- Locate the user you wish to edit.
-
Right-click on the user to be modified, or clic on the burger
to open the action menu.
- Select the 'Edit' option
- Edit the user details and click "Update User" to confirm the changes.
Deleting a User
- Navigate to “Account Settings.”
- Click on “User” to view all users on your BrandShelter platform.
- Locate the user you wish to remove.
- Right-click on the user to be deleted.
- Select the 'delete' option.
- Confirm your choice, and the user will be immediately removed from the platform.