2-Factor Authentication (2FA) adds an extra layer of security, ensuring that even if someone obtains your password, they can't access your account without a second verification step. This protects your data, your portfolio and your domains settings.
By enabling 2FA on SafeBrands Customer Panel, users significantly fortify their defence against unauthorised access and potential cyber threats.
- Navigate to “Account Settings” followed by “User”.
- Hover over the three burger lines and click “Edit permissions”.
- Scroll to the bottom of the page and locate the Mobile TAN section.
- Check the box labelled “TAN required for login” to enable 2FA.
- Click the Save button to finalise changes.
Important: if you want to enable 2FA by "Authenticator App", you must go first to Account Settings > Personal Data > Manage Authenticator App and click on "View and manage associated authenticator app" to set up and connect the authenticator application of your choice (you can follow the procedure below to help you: "Configuring 2-factor authentication using an authenticator app like Google Authenticator").
Setting Up 2FA Using An Authenticator App like Google Authenticator
1. Setup in SafeBrands portal - Access Authenticator Settings:
- Go to “Account Settings” and then “Personal data”.
- Scroll down and choose “Manage Authenticator App”.
- Click on “Set up and link an authenticator”.
2. Scan QR Code:
- Open Google Authenticator on your mobile device (or another authenticator app of your choice).
- Tap the “+” icon to add a new entry.
- Choose “Scan a QR Code” and scan the QR code displayed on SafeBrands app. This process sets up SafeBrands within your Google Authenticator app, adding it to your list of authenticator applications.
3. Verify Setup:
- View the newly added SafeBrands entry on Google Authenticator.
- The app will display a time-sensitive code for SafeBrands. This is the TAN code.
- Enter this TAN code into the Tan Field on SafeBrands panel to verify the setup.
4. Note Fallback Codes:
- SafeBrands will provide you with five "Fallback" codes.
- Save these codes securely; they’re for emergency access.
5. Enable TAN Login:
- Go to “Users” and select your account.
- Click “edit permissions”.
- Scroll to the bottom and toggle “TAN required for login”.
- Click “SAVE”.
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Help with Google Authenticator: https://support.google.com/accounts/answer/1066447?hl=en&co=GENIE.Platform%3DAndroid
Other Authenticator Apps: