Transferring Domains (Inbound)

Would you like to transfer a domain to our services? (transfer IN)

1) Here's how to initiate your inbound transfer to SafeBrands (without pre-installing a DNS zone):

1. Navigate to Transfer Option: Under the "Domains" tab, select “Transfer”.
2. Type in the Domain Name(s) you're looking to transfer.
3. For the domain you entered, click on the “Requires Authcode” column marked in red.
4. Provide the necessary Authcode for the domain.
5. After entering the Authcode, highlight the domain and click “Add to Cart”.
6. Domains needing more information will be indicated in red and those ready for transfer will be marked in green.
7. Highlight the domain you wish to transfer and press “Submit Order”.

Important: In order to avoid any interruption of service during the transfer phase of your domain name to SafeBrands, we invite you to pre-install the zone file associated with your domain name, prior to the transfer.

2) Here's how to initiate your inbound transfer to SafeBrands (with DNS zone pre-installation):

1. Navigate to the "Domains" tab in the menu, and select “Externals”.
2. Type in the Domain Name(s) you're looking to create as externals and then transfer, and click "Create Externals".
3. Your domain portfolio will then be displayed with a confirmation notification in green "An external domain has been created." which will confirm the addition of your external(s) domain(s), and you will be able to find it at the very top of your list of domains.
4. Click on the burger menu (3 horizontal bars) corresponding to the domain (or right-click on the domain), and click on "DNS".
5. Choose your set of NS servers and click on "Create Zone".
6. The domain's DNS zone is then created with an SOA entry and the NS entries corresponding to the selected set of NS servers.
7. You can now edit your zone file and start creating your records to pre-install your DNS zone before transferring your domain.
8. Once your zone is finished, publish it by clicking on the "Publish" button in order to activate it on our NS and make it responds on the DNS to resolution queries. Be careful, at this point, the domain is not yet publicly on our NS, it is a local and internal activation in our system, not public.
9. Then go to the interface of your current provider who manages the domain to be transferred, and change the DNS servers to replace them with ours on which you have pre-installed your zone. This will then publicly activate the pre-installed DNS zone on our platform, if the modification of the DNS servers is validated by your current provider. Our DNS will then take over the technical management for your domain, providing responses to the DNS queries received. At this point, you should wait about 24 hours for the propagation to be done anywhere in the world, and then you can move on to the next step.
10. Finally, start the transfer process described above and finalize.

Note: For specific guidelines on managing bulk domain transfers, including the use of P-Handles, and crucial reminders for upcoming bulk domain transfers, please refer to the "Guidelines for Managing Domain Inbound Transfers (Bulk)" article.